Website privacy & cookies

Your enquiry

This site connects you to Mark by phone or WhatsApp. The fault selector prepares a message on your device; you review and send it in WhatsApp. It does not submit an enquiry, postcode or photo to this website. Please avoid sending key codes or photographs that reveal access details.

Optional measurement

You can accept or reject Google Analytics and advertising call measurement. Before you accept, these Google tags are not loaded. If you accept, page visits and phone / WhatsApp button clicks can be measured. A click does not prove a call, message or booking. Google Ads may replace the displayed phone number with a forwarding number to connect your call to Mark and measure calls from advertising. Call and WhatsApp links still work when you reject.

Your choice is saved in this browser using local storage. Use “Measurement settings” in the footer to change it. Rejecting after accepting stops future tag loading; it does not itself delete information already collected by the provider. Browser controls can clear existing cookies.

Other services

Google and WhatsApp process information under their own policies: Google privacy information and WhatsApp privacy information. Hosting services can process technical request information to serve and protect the site.

Business privacy information

For the wider handling of enquiries, customer records and invoices, including retention, lawful bases and sharing, see the existing business privacy notice and contact Mark with any questions. These operational details must reflect the actual business records and suppliers.

Your rights and concerns

Contact Mark if you want to ask about personal information held about you, access, correction or deletion, or to raise a concern. Applicable rights depend on the information and reason it is held. You can also contact the Information Commissioner’s Office.