Window lock, handle
& mechanism repairs.

Repair the faulty hardware.

Window faults can come from the handle, lock or internal locking mechanism. Mark assesses the problem and explains whether a repair or replacement part is appropriate.

Window locks

Help with damaged or faulty window locks, keys that won’t turn and windows that will not lock securely. Suitable replacement hardware depends on the window and existing fittings.

Window handles

Replacement of broken, loose or faulty handles, including locking handles. The handle style, fixing centres and spindle need to match the window.

Window locking mechanisms

Assessment and replacement of faulty internal locking mechanisms, including compatible espagnolette mechanisms. If the handle turns but the window does not lock, the mechanism may need attention.

Send a photo before the visit.

WhatsApp a photo of the handle, the window and any visible markings on the locking hardware, together with your postcode. Say whether the window is open, shut or jammed. Only photograph the window edge if it is safe to open.

If the handle or key is stiff, avoid forcing it. If the window is unsecured, phone Mark to discuss availability and the next step.

What will it cost?

The price depends on the fault, access and the parts required. Mark confirms the proposed work and quote before starting. Photos can help identify the likely hardware, but an assessment may be needed to confirm the fault.

Window repair questions

Do I need a whole new window?

A faulty handle or lock does not automatically mean the whole window needs replacing. Mark can assess the hardware and explain the available repair options.

Can you help with a jammed window?

Contact Mark with a photo and a description of the fault. A lock or mechanism problem needs assessing to establish what is preventing the window from opening.

Which areas do you cover?

Window hardware enquiries are welcome across Newcastle, Sunderland, Durham and surrounding areas. Send your postcode to confirm coverage and availability.

Also need help with a door? See uPVC and composite door lock repairs. For advice before a visit, read the window lock and handle guide.